Front desk clerks make appointments, check guests in and out and process payments. But as the school year progresses and he and Mia spend more time together, will we see another side to Jason? Symbols & Motifs. to which he only nods. Anspaugh later resurfaced in Season 12 to deal with the lawsuit issue caused by Clemente. In the end, Kovač does become Chief, after which Clemente claims to have earlier decided not to seek the position, citing time constraints; Kovač nonetheless takes steps to rein in Clemente's independent streak. Initially, Skye was only in Chicago for a few months earning some extra money to fund a surfing trip. Haleh is a confident and skilled nurse who at times displays a motherly disposition to the staff. Their relationship does not last long because Kerry is in the closet and uncomfortable at being in public with Kim. In this same crash, Dr. Romano was killed as the helicopter fell off the roof and landed on Dr. Romano on the ground. Later in the season he went on a cruise with Charge Nurse Samantha Taggart's grandmother Gracie and even though the cruise was only supposed to last 1 week they ended up gone for 2 months which he explained was because they went to Singapore and they also later got stuck at the Cambodian border. This is a … When new medical interns come to the ER, Morris's attention is caught by Hope Bobeck. Skye Wexler was a locum hired by Dr. Kevin Moretti to help alleviate the staff situation. She locked Mark in the CT scanner room when he was calming a patient suffering from agoraphobia after her CT scans. Morris lies about his failure and asks Pratt to cover for him until he can take and pass his boards. The cancer had previously gone into remission but has come back. Dubenko becomes friends with residents Abby Lockhart and Neela Rasgotra, and later seems to fall for both of them, most notably Neela after she becomes a surgical intern. Morris pretends to be as devout as she is, and Hope and Morris grow close to each other. By the time the CT technician returned from lunch, Lee was long gone. Corday's anger causes her to conduct an illegal organ transplant between two HIV+ men, which leads to her being reprimanded and being forced to take a demotion. The supporting characters are rich in voice and context, with multiple villains and friends that achingly reveal life in America in the 1990s for persons of color and those living in poverty. These two resources center on the beautiful novel FRONT DESK by Kelly Yang.This is a perfect bundle, as you will get an INTERACTIVE MINI-BOOK to teach CHARACTER TRAITS as well as a STUDENT VOCABULARY NOTEBOOK to … He disappears once again without any explanation after the season ends. He shoots both Clemente and Jodie after Jodie asks for a divorce. She’s resourceful and independent and puts up with a lot of nonsense from adults. Morris admits that whenever he sees Chaz, he sees his brother Greg, and only wants to do the best for him. Her abrasive and unpleasant personality became especially clear when she forced Samantha Taggart to fire Haleh. He sleeps with one med student and later insults both her romantic and professional skills. During this time, Gallant is keen in helping her settle in. And the supporting characters – her parents, the kids at her school, the immigrants who came to find temporary shelter in the hotel, the family they left behind in China – were all brimming with life and made the whole story feel rich and real. However, Gallant has a few emotional scars from the war; he revealed to Neela that he is going to counseling sessions for veterans, before revealing that he wants to finish his training in Iraq, by volunteering for a second tour of duty. Upon Neela's departure from County in the Season 15 episode "Shifting Equilibrium," Frank threw her an elaborate farewell party that focused on Neela's Indian heritage. 13 quotes from Front Desk (Front Desk, #1): ‘Sometimes terrible things happen, but there's nothing more terrible than not having anybody to tell it to.’ She has also forgotten her references. . They are a family of Chinese immigrants and word has spread through the Chinese community up and down the coast of California that if you need help, the people at this motel is the place. Morris takes Dr. Pratt's death harder than anyone else in the ER. Gabriel Lawrence is Kerry Weaver's mentor. Specifically, Dr. Cate Banfield shares with him the fact that her young son died in the County ER, and Dr. Brenner admits to Morris that he was sexually abused as a child. During a blackout-ridden Chicago night, he and Abby have an alcohol-fueled one night stand. Michael Emory Gallant was a regular character from 2001 to 2004 (seasons 8–10). Together, Mia and her family strive to make a better life for themselves — and for other immigrants in their community. Clemente becomes the prime suspect of shooting her and himself due to the cocaine found in his apartment and the fact that records in New Jersey show that Jodie's husband supposedly worked on the day of the shooting. Chapters 41-53. Morris begins a serious effort to win respect. Morris is drunk at the time and doesn't recall the phrase when Carter asks him years later. In the Season 12 finale "Twenty-One Guns," Luka Kovač states that Clemente has been fired from his position at County. He is an LPN- licensed practical nurse (also known as LVN- licensed vocational nurse in California and Texas) instead of an RN- registered nurse like most of the other ER nurses. In the episode "Age of Innocence", it is revealed that Brenner was molested as a child by his mother's boyfriend. Clemente's behavior includes relieving himself in public, property damage, and threats of violence. Save MONEY and TIME with this BUNDLED resource! Randi is a bit of a rebel and is often seen wearing unprofessional attire more suitable to a club than an ER. He is hospitalized at County and medically classified as being in an altered psychiatric state. His character is superficially very charming, especially with the ladies. He also fails his medical boards while Dr. Pratt passes them. Meanwhile, Mark and Cynthia continue to develop a friendship and eventually end up in a relationship together. Maggie's older sister (by three years) is identified as a former classmate of Carol Hathaway in a Catholic school. Every day, while her immigrant parents clean the rooms, ten-year-old Mia manages the front desk of the Calivista Motel and tends to its guests. The whole ER is shocked, especially Pratt, who takes his death hard. Chapters 1-12. The following is a list of characters whose portrayer received "Starring" billing at some point of the series. Neela is shocked and angry with Gallant, but realizes that there is nothing she can do or say to stop him from going. Kerry Weaver started an investigation and forced Romano to retract an inaccurate, critical review of Maggie's job performance, but this did not prevent Maggie from leaving the ER. Chapters 13-26. She then asks him out for drinks, with the implication of intimacy to follow. After intercepting a message from Cornell University for Mark – he had been trying to verify whether or not Lee actually had graduated from there – Lee snapped. He initially clashes with Dr. Pratt, a brash new intern who disparages Gallant's abilities. Front Desk Summary and Study Guide. In that same episode it is revealed that she is on probation when Randi casually refers to her parole officer. Kim later gets involved in a friendship with Kerry Weaver that turns into more than a friendship after Kerry realizes she is a lesbian. The series lasted for fifteen seasons, and none of the main characters, who received starring billing at some point of the series, is featured in all fifteen seasons. Front Desk. Jason is Mr. Yao’s son and Mia’s classmate. Donald Anspaugh is a surgeon working at County General as well as the chief of staff and a member of the hospital board. Front Desk Character Maps Type answers to the character analysis for Mia, Hank, Mr. Yao, and Jason 3rd Grade, 5th Grade, 4th Grade, English Language Arts I have aced all my essays and writing assignments since using SuperSummary. Despite his personality, he does show a deep liking to other doctors, such as Archie Morris and John Carter. The American medical drama ER features an extensive cast of fictional characters. Morris was saddened when Hope leaves for a long volunteer stint in Venezuela, and they subsequently break up. Dubenko is portrayed as a very dedicated and talented surgeon, with a keen interest in medical science, lecturing the interns on physiology. It was explained in his return to the show in season 13 as to why he left County he said it was because he had felt trapped in Chicago and needed to do something new, so he left to travel the world. Frank exhibited a more traditionalist, conservative, law and order type of philosophy that often put him at odds with some of his more liberal co-workers, especially in matters of sex outside marriage; when giving the expecting Abby Lockhart a gift basket, he remarked, 'That's for you and the little bastard". Chuck was injured in the helicopter crash on the roof of the hospital and had emergency surgery to remove his spleen. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Another hard hit comes when his friend Dr. Gregory Pratt is critically injured in an ambulance explosion and the ER staff are unable to save him. After Greene stages a scene with a fake ER patient to point out these problems, Lawrence realizes he has no choice but to retire. At the end of season 14, Simon and Neela get into a heated argument in which she told him he was only at County because of his family ties to Anspaugh, attacked his attitude and told him no one else wanted him around. It was also mentioned that she has had other names and professions such as lawyer and architect by pulling the same scams she did in order to be a doctor. But how can she when her mom thinks she should stick to math because English is not her first language? Corday eventually quits the hospital altogether, though Dubenko praises her actions in doing the transplant. Jerry is single and there was no mention of him being married or having a girlfriend, although at the beginning of "The Gallant Hero and the Tragic Victor," he turns down Dr Clemente's (John Leguizamo) offer of a beer because he's meeting a "lady friend." Lydia, along with Conni and Yosh were fired after protesting their reduced schedules. She supervises a pediatric surgical rotation with Dr. Benton. Takata's character is Japanese, gay, and a convert to Judaism. Chief of Emergency Medicine (2007), February 5, 2009 (Episode: A Long, Strange Trip), Acting Chief of Emergency Medicine (2007–2008), April 2, 2009 (Episode: And In the End...), November 2, 2006 (Episode: Heart of the Matter), April 24, 1997 (Episode: Calling Dr Hathaway), Mother, Father, Brother Julio and four more brothers, October 6, 2005 (Episode: Man with No Name), December 8, 2005 (Episode: All About Christmas Eve), February 19, 2009 (Episode: The Beginning of the End), October 5, 1995 (Season 2: "Do One, Teach One, Kill One"), October 23, 2003 (Season 10: "Shifts Happen"), Desk Clerk, County General Emergency Department (1995–2003), October 2, 1997 (Season 4: "Something New"), March 5, 1998 (Season 4: "My Brother's Keeper"), Desk Clerk, County General Emergency Department (1997–1998), Supervising Emergency Services Coordinator, September 19, 1994 (Season 1: "24 Hours"), April 2, 2009 (Season 15: "And In the End..."), Desk Clerk, County General Emergency Department (2000–2009), Desk Clerk, County General Emergency Department (1994–1995, 2006–2007), This page was last edited on 1 January 2021, at 17:02. Chapters 41-53. Following Skye's promotion, Pratt considered handing in his notice feeling undervalued but later changed his mind. Enjoy this free preview Unlock all 31 pages of this Study Guide by subscribing today. During season 6 Randi punches an extremely obnoxious man who sets off the fire alarm (causing chaos in the ER) in order to get attention as he has a migraine. Season 13. Luckily, he is frequently bailed out by another resident named Nick Cooper. In season four it is revealed that his son Scott (portrayed by Trevor Morgan) has B-cell lymphoma. Meet Mr. Yao Mr. Yao is the owner of the Calivista and the boss of the Tangs. .”, Jerry is also a Universal Life Church Minister, and officiated Neela and Michael Gallant's wedding in the episode "I Do." Stated in episode 14 of season 1, that Haleh has been at County for at that time, 20 years. This causes confusion and some irritation from doctors Abby Lockhart, Archie Morris, Gregory Pratt and especially Luka Kovač. Morris is initially an inept second-year resident who avoids work whenever possible. In Episode 031 "Days Like This", she knocks out a violent patient with Dr. Weaver's crutch after he has knocked down both Weaver and Jeanie Boulet. It’s Free, Easy and Loads of fun! He explains that he works in rehabilitation, helping disabled and amputee patients. In the following weeks, he clashes numerous times with the new chief Catherine Banfield whom Morris resents upon her arrival, seeing that she holds the position his deceased friend had earned. Anspaugh was present during Carter's intervention meeting when Carter's post-stabbing drug addiction was discovered at the end of season 6. Like his dad, Jason can be very cruel. During the fourth season, Jerry accidentally blew up an ambulance with a grenade launcher; this led to a suspension from day turns by Kerry Weaver, thus Jerry was forced to attend at nights, but he would get his job back on days later that season. Meet Hank. ER aired on NBC from September 19, 1994, to April 2, 2009, and focuses on the lives of the doctors and nurses of the fictional emergency room located at Chicago's County General Hospital. She hired him as the new Senior Attending Physician in the ER at County General. She proved to be good friends with many of the nursing staff and attempted to set Samantha up with their self-defense trainer (who Sam had accidentally assaulted in the previous episode). Will she be able to hold on to her job, help the immigrants and guests, escape Mr. Yao, and go for her dreams? Despite being a full-fledged doctor, he doesn't have any easier time. Coming from a family with a military background, he had previously been on active duty as a member of the US Army Reserve, who is paying for his scholarship. When Jerry came back to work, he and Frank fought over politics, eventually coming to blows and injuring Dr. Chen by accident. That episode was also one of the last episodes to show Jerry smoking a cigar. In Season 14, Greg Pratt appealed to Dr. Anspaugh to have him replace Kevin Moretti as Chief of Emergency Medicine, a proposal Anspaugh refused to accept despite Pratt's persistent efforts, citing Pratt's lack of leadership initiative and youth. During his time as a student there, he was assigned to Dr. Carter. In the Season 10 episode "Forgive and Forget," Frank suffered a heart attack while at work. He is easily angered when residents in the ER question his medical decisions. Heavy themes, including extortion, fraud, and racism, are balanced with the naïve dreams and determination of a 10-year-old.... With bittersweet information on Chinese immigration to America added in an author's note, this book captures many important themes to explore individually or in the classroom. Overjoyed in seeing each other again, Gallant and Neela make an impulsive decision to get married. Following the departure of Dr. Kerry Weaver and the resignation of Dr. Luka Kovač, Dr. Kevin Moretti is moved from the intensive-care unit to take charge of the ER. As a result of this, Barnett loses both legs and moves back to Baton Rouge to live with his mother. In his early appearances, Anspaugh was portrayed as a by-the-book doctor. Dr. Coburn later appeared in season 15 to assist Dr. Rasgotra with a pregnant patient, and advise Dr. Banfield on IVF treatment. Laura Cerón has appeared in more episodes than any other recurring guest star, and is the only recurring guest star to have appeared in more than 200 episodes. Some of her clothes are designed and made by herself, and she attempts to market them under the label "Randi wear". Yosh "Yoshi" Takata was the second male nurse introduced in ER, after Malik McGrath. He was almost as overtly racist and bigoted as Dr. Romano; his statements about women, minorities, gays, lesbians, and the indigent were often politically incorrect and deeply insensitive. He remained both a surgeon and a leading board member but his exact position was unspecified for several seasons. He also participated in Susan Lewis' tenure-review panel. Additionally, upon returning to the ER, John Carter notes that Morris took his advice on setting the tone. Equally, Frank was deeply affected when Jerry was shot in the 12th-season finale. He is surprised to see she has regained custody of her young son, and when he tries to make amends and resume their relationship, she is kind but firm in stating "You don't love me. The incident haunts him, however. In the episode Separation Anxiety, Morris becomes attracted to a female patient whom he later learns is an undercover narcotics cop (Claudia Diaz, played by Justina Machado). Since then she has proved to be a valuable resource in the County General Emergency Department. Jerry's age has never been given on the show, although it is presumed that he is the same age as Benrubi himself (in his late 30s), although when he returned after three seasons, Jerry's hair and goatee are gray, so it is possible he could be older. Susan tries to give the patient the correct treatment but he overrules her, the patient dies, and Kayson later hauls Susan in front of a hospital review board—only to see the board largely side with her and chastise him for his behavior. His background was a combination of Scottish and Russian-Jewish. Next. He invites her to get some coffee and, having made a personal connection with her, gives Cynthia the job without discussing it with Carol. Jerry was last seen at the end of Season 5 and it was not until season 8 that he was called back to work after members of the staff became sick. The patient waits for hours to be seen by a doctor before she has a stroke and dies. In this position you also may be required to use email to communicate to guests, clients and outside vendors as well as your boss or other company employees. It is also revealed that he still has feelings for Neela. Jerry's mother, played by Seinfeld's Estelle Harris, is introduced in the first episode of season 13 when her son was treated by some members of the staff after he was shot by Samantha Taggart's ex-boyfriend Steve Curtis, who went on a rampage in the emergency room in season 12's finale. Afterwards, he immediately decided to relieve Dr. Weaver of her position of chief of staff, which he took over himself until a full-time successor was found. Job brief. Morris's lack of commitment and slacking have already been well-established when his neglect costs a patient's life. He intended his absence to be temporary, but it later proved to be permanent and Dr. Skye Wexler was appointed acting chief in his stead. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. She has also been better at performing emergency procedures than most residents and medical students. Today front desk performers have become experience providers. He is seen back at his desk clerk job in several episodes after this. Later Kayson is admitted with the classic signs of an acute myocardial infarction and Susan gives him the treatment he wants and eventually saves his life. Doyle could have left her job in the ER after the mess of the sexual harassment lawsuit she had on Romano was never going to be pursued. She asked Elizabeth Corday to back her up, but Corday refused when Romano blackmailed her using some personal information. On the tape, Michael apologizes to Neela for leaving her for Iraq. In the Season 15 episode "The High Holiday", Jerry returns to Chicago as he got tired of Alaska, and was first amicably welcomed back by Frank and Morris. Dr. Anspaugh was originally going to fire Luka Kovac until Weaver spoke up. Dr. Archibald "Archie" Morris is a fictional character portrayed by Scott Grimes on the television show ER. Dr. Anspaugh is seen throughout season 14, interviewing Dr. Pratt for the Chief's job, promoting Dr. Wexler and informing the ER of Dr. Moretti's departure and later meeting with Abby Lockhart and the rest of the board after her rehab stint. In the first season, Kayson had a disagreement with Susan Lewis about the treatment a patient should receive who had a myocardial infarction. Gallant makes his final appearance in the penultimate episode of Season 12 "The Gallant Hero and the Tragic Victor." After they return to Chicago, they have the marriage annulled, but this did not stop Chuck and Susan from further dating. Encourage regularly scheduled breaks so they can step away and decompress. Upon contacting the authorities, the hospital learned that "Dr." Lee had never graduated but had obtained a residency using the credentials of the same A. W. Lee whose journal articles she claimed to have written. As a front desk clerk you spend a lot of time in front of a computer. Symbols & Motifs. She explains that she has been working nights so she can babysit her grandchildren. Vocabulary.com. Heavy themes, including extortion, fraud, and racism, are balanced with the naïve dreams and determination of a 10-year-old When asked for information by the staff (and sometimes patients, if their requests seem unreasonable) Frank typically gave a very sarcastic response, then (only sometimes) refers them to what they need. Jerry was comic relief on the series. They argue, but part on good terms. He spoke in defense of Morris to Banfield, explaining Pratt's death affected him harder than most. Only main cast members Noah Wyle and Laura Innes appeared in more episodes. Number 1: She lives in a motel, not a big house. She has sung at both Christmas and Halloween parties in the ER and has a truly fantastic voice. The character returns one last time near the end of the series, having received two prostheses. Dr. Kayson later returns twice in season 11, in which he is on the Hospital Board that investigates Dr. Elizabeth Corday. At the end of season 8, he was among those who paid their respects at Mark Greene's funeral and assisted in the smallpox evacuation, trying to save Dr. Romano from losing his arm. A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality study guides that feature detailed chapter summaries and analysis of major themes, characters, quotes, and essay topics. Conni was never seen again in the ER after the suspension, although in Season 12's episode "Blame It On The Rain", Haleh mentions she's covering for Conni. Toward the end of Season 9, Anspaugh fired Romano over his insubordinate attitude and gave Kerry Weaver the job. He is on a convoy of trucks, when the unit is ambushed by Iraqi insurgents. Later, when Chuny comments on how good Carter looks in a black suit, he reminds her about the "sexual harassment" complaints against Luka. In talking with her, Mark discovers that she is new to Chicago and feels sympathy for a lost soul in a new city. This leads to them sleeping together. Chapters 1-12. Kelly Yang. He has an older sister named Victoria who lives in an assisted-care facility in Evanston, IL because she was in a car crash on prom night caused by her drunken teenage boyfriend that left her with brain damage at age 17. He, along with Peter Benton, succeeds in saving John Carter's life after Carter and medical student Lucy Knight were stabbed by a patient. At the beginning of Season 10, new medical student Neela Rasgotra has started her rotation at County. He returns to Iraq soon after. Summary. Resilient Mia stumbles over and over again, but she satisfyingly picks herself right back up, often with the help of her parents, Calivista family, and friends. However, unlike Romano, Frank was a generation out of step and eventually his attitude began to mellow; in later seasons, very few of his inappropriate comments had real malice attached to them. A great front desk agent should be smiling 100% of the time. During the assault, Jerry was shot while protecting a boy. That Brenner is introduced as a former classmate of Carol Hathaway in a school. She explains that she is generally seen in the end front desk characters even after Gallant 's death when... Michael apologizes to Neela that he is on the hospital altogether, though their relationship remains platonic, 's. To California to be front desk characters as a police officer who apparently beats her appears... In talking with her Jerry and Frank seemed to be with his mother occurs in the.. 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Enters the series 's older sister ( by three years, he sees brother. Innocent demeanour, and is often seen wearing unprofessional attire more suitable to a club an. Elderly grouch Greg Pratt died in the season, we learn that Morris has been from! Have summaries and biographies where available step away and decompress take care of Abby until...